FAQs
Via Divina Botanicals
Product Use & Experience
Q: What are dream and journey balms?
A: Plant-based formulas crafted to support dreaming and journeying—intentional meditations that help us connect with the spirit realm, our inner wisdom, and the unseen world.
Q: How do I use the balm before dreaming or journeying?
A: Massage a small amount onto temples, wrists, heart space, or soles of the feet. Take a few breaths, set your intention, and allow the balm to accompany you into sleep or meditation. Our ritual kits come with a roller oil and fill ritual guidance.
Q: How much oil or balm should I apply?
A: Just a fingertip amount of balm, or one swipe of the oil. These are concentrated formulas—less is more.
Q: Do I need to believe in dreaming or journeying for this to work?
A: Not at all. Many people experience shifts simply from creating a ritual of slowing down and listening inward.
Q: Can I use more than one formula at the same time?
A: Yes, but start with one so you can attune to its qualities before blending.
Q: Will these make me dream vividly right away?
A: Everyone’s experience is unique. Some notice vivid dreams immediately, others over time with practice and intention.
Q. Can I only use them to dream or journey?
A: Absolutely…not. We have customers who use them while reading Tarot, divining, during therapy or as a daily ritual.
Ingredients & Safety
Q: What ingredients are in the balms?
A: Natural botanicals, oils, and essential oils. Full ingredient lists are on each product label.
Q: Are your products all-natural or organic?
A: Yes. We use natural, ethically sourced botanicals and organic, local ingredients whenever possible.
Q: Are your products vegan and cruelty-free?
A: Some. All oil formulas are vegan, our balms use beeswax. None of our formulas are ever tested on animals.
Q: Are they safe for sensitive skin?
A: Most people tolerate them well. We recommend patch testing before full use.
Q: Can I use the formulas if I’m pregnant or nursing?
A: Some essential oils are not recommended during pregnancy or nursing. Please consult your healthcare provider before use.
Spiritual & Energetic
Q: What is the difference between a dream and a journey?
A: Dreams come during sleep and connect us to symbols and subconscious wisdom. Journeys are waking, intentional meditations that open connection with guides, ancestors, or spirit.
Q: How can I prepare for dream or journey work?
A: Create a quiet space, breathe deeply, apply balm or oil, and set a simple intention. Keep a journal nearby. Our ritual kits come with a roller ball and a complete set of ritual instructions.
Q: What if I don’t remember my dreams?
A: The wisdom still reaches you. With practice and journaling, memory often strengthens.
Q: Do I need special tools (journal, crystals, altar)?
A: No, but many find tools like journals or crystals enrich the experience, our ritual kits come with everything you need for a step-by-step experience.
Q: What are “the Clares”?
A: Subtle senses beyond the physical—like clairvoyance (clear seeing), clairaudience (clear hearing), and clairsentience (clear feeling). You may notice them in dreams or journeys.
Practical Details
Q: How long does a balm last?
A: With nightly use, about 2-3 months. Occasional use lasts longer.
Q: How long do the ritual kits last?
A: Each kit is mailed monthly - and is intended for 4-6 weeks of nightly use for the oil and daily use for the spray. If used more occasionally the oil and spray will last longer.
Q: Do you ship internationally?
A: We do not currently have the capacity to ship internationally - contact us if you have a deep interest in our product.
Q: What is your return policy?
A: Due to the personal nature of these products, we cannot accept returns. If your balm arrives damaged, we’ll make it right.
Q: How long does shipping take?
A: Orders ship in 3–5 business days. U.S. orders usually arrive within a week.
Q: Can I buy these in person?
A: Yes, at select stockists listed on our site.
Q: Do you offer gift sets or bundles?
A: Yes. Our Membership includes a monthly delivery of each of our ten formulas plus two specially crafted formulas for seasonal dream or journey work. Jump on our email list for updates about bundles or other seasonal offers!
Brand Story & Connection
Q: Who is behind Via Divina Botanicals?
A: Founder Andrea Giron Mathern, inspired by a dream visitation from an ancient goddess, who revealed botanicals to help others connect with the unseen world.
Q: How are these different from aromatherapy or skincare balms?
A: While they nourish the skin, Via Divina balms are created with the intention of opening energetic, dream, and spiritual pathways.
Q: Can I work with you directly on dream or journey practices?
A: Yes. Andrea offers resources and guidance—sign up for the newsletter or explore offerings on our site. As part of the annual membership Andrea also facilitates two journeys a year. You can also work directly with Andrea via her personal website: www.phdandreagm.com